How to Create and Maximize a Customer Experience Survey

How to Create and Maximize a Customer Experience Survey

If you hear a businessperson say that they owe their success to loyal customers, they are absolutely right. They are not just pandering to you as another potential customer. They are stating a fact that cannot be contested by anyone. Indeed, without the trust and support of patrons, no business, regardless of size and scope […]

Why Online Reviews are Vital for Online Businesses

online reviews for online businesses

One would have to live in a truly tucked away corner of the Earth not to be familiar with the concept of ecommerce and its effects on the global economy or to be stubborn enough to stick to the “good old ways.” Neither takes away from the fact that ecommerce is here to stay. 2016 […]